Security Center

Your safety is our priority.

Your Protection Comes First

Embassy Bank will never ask you to confirm your username, account number, or password by email, text message, or phone call.

If you believe you've received a suspicious message or call, or if you've shared confidential information by mistake, please contact us immediately at 610-882-8800 to speak with an Embassy Bank representative.

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Safeguard Your Accounts

Explore our full suite of resources designed to protect you, your account, and your information.

Account Protection Tools
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Reporting Fraud

Essential steps to take if you suspect you’re a victim of fraud.

How to Report Fraud
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Travel Tips & Card Security

Our pre-vacation/travel money checklist to help prepare for your next vacation.

Get the Checklist

Protecting Yourself

Explore our expert articles to learn the best practices for protecting your personal information and preventing fraud. Stay informed and secure with our essential tips and guidelines.

How to Spot a Scam

Scammers are constantly evolving their tactics. Here are the key warning signs you can watch for.

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Unexpected contact

Be cautious of unsolicited messages claiming you’ve won a prize, received a job offer, or have an urgent alert from the IRS—these are common tactics used in scams. If you didn’t enter a contest, you didn’t win one. And if you receive a message via text or social media from someone you don’t know, use extreme caution.

A "trusted" authority

Scammers often impersonate trusted organizations such as banks, antivirus providers, tech companies, the IRS, charities, Social Security, or Medicare. Be especially wary of requests for money from well-known public figures—these are almost never legitimate.

Urgency and pressure

Scammers often create a false sense of urgency, claiming there’s a problem with your bank account or credit cards—such as unauthorized charges. They may also demand payment for taxes on fake lottery or sweepstakes winnings, cite a family emergency, or impersonate tech companies like Microsoft®, Apple®, or Dell™ to report a computer virus. Always pause and verify before taking action.

Requests for personal or financial information

Be wary if someone contacts you and asks for your Social Security number, bank details, passwords, or one-time codes.  Legitimate companies (including Embassy Bank!) will never call, text, or email you to request sensitive information.

Unusual payments

Scammers will usually ask you to make payment by cryptocurrency, gift cards, cash, or wiring funds. Legitimate companies don’t typically ask for payments this way.

Sending too much money

Scammers may send a check claiming they’ve overpaid you, then ask you to deposit it and return the excess funds via mobile payment apps (like Zelle®, Venmo™, Cash App™, or PayPal®) or wire transfer. These checks are counterfeit, and when they bounce, you will be responsible for the full amount.

The AARP
BankSafe Initiative

Providing bank staff with tools to intervene and education on preventing financial exploitation is crucial, and the BankSafe training program serves as an additional layer of protection for Embassy Bank.

Learn More
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Local Support
Here For You

All of our banking services are backed by real people located right here in the Lehigh Valley.