Frequently Asked Questions

Embassy Bank is a true community bank; owned, managed and operated by residents of the Lehigh Valley to serve their community. Embassy Bank is a state-chartered, FDIC-insured, full-service community bank. The bank provides each customer with a level of one-to-one personal service that we believe is not currently available from any other banking institution in the Lehigh Valley.

Banking Without Borders is the philosophy developed and utilized by Embassy Bank to provide our customers, employees and shareholders with the most convenient, friendly, courteous, professional, successful and supportive banking experience possible. Read our full Banking Without Borders philosophy statement to find out more.

The Embassy Bank board is committed to maintaining Embassy Bank with a continuing local influence and local ownership. Embassy Bank has been created to serve a local need for banking services, products and lending decisions based on local trends. That need exists now and will continue to exist into the future.

Banking decisions are made locally, right in the center of the Lehigh Valley, by a professional team of bankers and board members who also reside in this community.

Embassy Bank serves the people and businesses throughout the Lehigh Valley.

Embassy Bank provides a complete range of full-service banking products and services for individuals and businesses in the Lehigh Valley. At Embassy Bank, we have designed our products and services with our customers in mind – traditional products delivered in a high-tech, highly personal manner. At Embassy Bank, you should expect to find non-traditional services offered by the most customer service-oriented banking team in the Valley.

Embassy Bank accepts career applications anytime. For more information on the type of professionals we are seeking, check our Careers section.

Open 24 hours a day, 7 days a week.
Balance inquiries, lost/stolen card, fraud activity, etc.

Personal or Commercial Credit Cards:
1-800-883-0131
Outside U.S. call (813) 868-2891

Personal or Commercial Debit Cards:
1-800-472-3272